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Strategic Audits & Insight Work

  • Messaging Audits (internal/external alignment, clarity gaps, fragmentation)

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  • Voice Audits (consistency, tone calibration, expression tracking)

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  • Customer Journey Audits (message consistency across key touchpoints)

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  • Competitive Language Mapping (verbal whitespace & tonal positioning)

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  • Stakeholder Interviews (execs, team leads, board, partner orgs)

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  • Audience Research & Survey Design (message testing, language resonance)

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  • Brand Discovery Sessions (intake, immersion, insight synthesis)

Image by Rahul Pabolu

Verbal Branding

  • Messaging Maps (with core and key messages)

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  • Brand Voice Guidelines

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  • Voice Calibration Across Channels

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  • Copy DNA & Sample Language Banks

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  • Do/Don't Language Parameters

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  • Brand Positioning & Promise Statements

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  • Mission, Vision, and Value Statements

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  • Value Propositions

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  • Brand Story

Pencils

Audience Alignment

  • Brand Archetype Profiling (rooted in behavior, not buzzwords)

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  • Brand Supporter Profiles (audience personas with messaging insight)

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  • Stakeholder Communication Mapping

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  • Messaging Filters Based on Motivations & Behaviors

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